Customer intelligence for service businesses

Know whoyou'reworking for.

Check the customer before you take the job. See service business experiences, property intelligence and risk signals in one simple address search.

Nationwide search
Built for service businesses
Fast customer intelligence
It's finally here — service businesses can review their customers too.
Jake's List mobile customer intelligence preview
Built for service businesses
Before the estimate. Before the job.

Got a lead?Check Jake's List first.

Before you schedule the estimate, service call, or job, take a few seconds to see who you may be working for.

01
New lead

A customer reaches out.

An estimate, service call, project, repair, or new opportunity lands on your schedule.

02
Jake's List

Run a quick search.

Search the customer by property before you commit your time, crew, or materials.

03
Intelligence

Get a better picture.

Property intelligence
Contractor & service business experiences
Risk signals
Available public intelligence
04
Decide

Make the call with context.

Decide how to quote, schedule, structure payment, or whether the opportunity is right for your business.

Customer search
1234 Main Street, Anywhere, USA 12345
Jake's List
Intelligence found

New lead. New service call. New project.Check Jake's List first.

Jake's List Intelligence

One search. One score.A clearer decision.

Jake's List turns real contractor and service business experiences, review data, property intelligence, and other available signals into an easy-to-understand RiskScore — then uses AI to explain what matters.

RiskScore Intelligence Engine

Real experiences in.One clear signal out.

Our scoring algorithm analyzes the available experiences and signals behind a customer so contractors and service businesses can understand risk without digging through every detail first.

Real reviews & experiences
Contractors + service businesses
Analyzed
$
Payment reliability
Timely payment + payment concerns
Strong
Disputes & communication
Patterns across reported jobs
Clear
Property intelligence
Verified property context
Matched
Available intelligence
Additional signals when available
Checked
Engine complete
Signals weighted and RiskScore calculated
Try it out — drag the RiskScore
Jake's List RiskScore™
18
/ 100
Low Risk
Decision outlook
POSITIVE
Low RiskModerateHigh Risk
0Drag, tap, or use arrow keys100
Payment reliability
Strong
Would work again
92%
Communication
Positive
Dispute signals
None found
Jake's List AI
Intelligence + review text analyzed

Reported experiences show strong payment reliability, positive communication, and high willingness to work with this customer again. No significant dispute pattern appears in the available intelligence.

Timely paymentGood communicationNo dispute patternPositive experiences

The score tells you where to look.Jake's List AI tells you why.

Jake's List AI analyzes the available intelligence and the actual written review experiences, identifies meaningful patterns, and summarizes the most important positive signals and potential concerns — helping you make a faster, more informed business decision.

Real experiencesRiskScore™AI analysisA clearer decision

RiskScore™ and AI summaries are decision-support tools based on available information. They are not credit scores and do not guarantee future customer behavior.

Customer Intelligence

One search.A much better picture.

Jake's List starts with the property, connects the available customer intelligence, and brings the signals that matter into one place — so contractors and service businesses can understand who they may be working for before committing time, crews, materials, or money.

Start with the property
1234 Main Street, Anywhere, USA 12345
Search Property
Property matchedCustomer identifiedIntelligence assembling
🏠

Property Intelligence

Matched

Ownership, value, property details and available context.

Real Experiences

Found

Contractor and service business reviews from real job experiences.

$

Payment Reliability

Analyzed

Timely payment history and reported payment concerns.

Customer Intelligence Profile
Customer matched
Matched property
1234 Main Street
Anywhere, USA 12345
Intelligence assemblyComplete
Property
Verified
Experiences
Available
Risk signals
Analyzed
AI summary
Ready
Jake's List
Customer intelligence ready
!

Dispute Signals

Checked

Reported disputes, communication concerns and project friction.

Public Intelligence

Available

Additional public records and contextual signals when available.

Jake's List AI

Ready

Reviews and available intelligence summarized into clear decision context.

PropertyCustomerExperiencesIntelligenceDecision

Available information varies by customer and property. Jake's List organizes the intelligence that is available into one streamlined view.

Wherever Work Happens

Before you commit to the job.Check Jake's List.

A new lead can come in anywhere. Check the property from your phone, tablet or computer before you schedule the estimate, dispatch a tech, order materials or start the work.

🚚
Mobile
In the truck

Lead just came in?

Pull up the property from your phone before deciding where that lead goes next.

Intelligence ready
📍
Field
In the field

Standing at the estimate?

Review the available customer intelligence before you finalize the quote or scope.

Know before you quote
💻
Desktop
At the office

Scheduling the crew?

Office teams can check a new property before putting an estimate or service call on the schedule.

Check before dispatch
📱
Anywhere
On the go

Wherever the lead finds you.

Phone, tablet or computer — customer intelligence wherever the work happens.

Jake's List goes with you
The Cost of Waiting

The farther the job goes,the more you have at risk.

The best time to learn about a customer is before you've invested your time, crew, materials or money.
1
New Lead
$0 committed
Check Jake's List
Best time to check
3
Schedule Estimate
Time invested
4
Dispatch
Labor starts
5
Order Materials
Money committed
6
Start Work
Thousands at risk
7
Invoice
Now you need paid
Build the habit
Got a lead? Check Jake's List first.
Check a Customer
After the Job

Help the next businessknow what you know.

After the job, share what actually happened. Payment, communication, scope changes, disputes, professionalism and whether you'd work with that customer again become useful intelligence for the next contractor or service business.

Leaving a review is free.
Before
New Lead

Check Jake's List.

See the available property, customer, experience and risk intelligence before committing to the work.

Learn from the network
🛠️
The Job
Real Experience

Do the work. Get paid.

You now have something no database can invent: a real-world experience working with that customer.

Firsthand experience
After
Job Complete

Leave a review.

Share the experience so the next business has better intelligence when that customer needs work again.

Give back to the network
Job Complete
How did it go?
Overall experience
★ ★ ★ ★ ★
Paid in full?
Yes
Work again?
Yes
Communication
Excellent
Scope changes
None
Your experience

Clear communication throughout the job. Scope stayed consistent and payment was received as agreed.

Help the next business
Add experience to Jake's List
The Jake's List Flywheel

Their experience helped you.Yours helps the next business.

Every real post-job experience can add useful context to the network and help make the next customer decision more informed.

01
Search
A new lead arrives
02
Check
Review intelligence
03
Work
Complete the job
04
Review
Share what happened
05
Network
Experience is added
06
Better Intel
Help the next decision
Network Intelligence
More real experiences. Better context.
Growing
Individual experienceShared intelligence
You don't have to learn every lesson the expensive way.

Check before the job. Share your experience after the job. Help build better intelligence for contractors and service businesses everywhere.

Built for the Business Doing the Work

Built for the peoplewho take the risk.

Contractors and service businesses put their time, crews, equipment, materials and money on the line before the final invoice is paid. Jake's List helps bring more information into that decision.

🏠
$18,000
Roofing Project
Materials + crew at risk
MaterialsLaborSchedule
❄️
$9,500
HVAC Install
Equipment + install at risk
EquipmentTechnician
?
Different trade. Same question.

Who am I about todo business with?

The job may be different, but every business has to decide how much trust to extend before all the work is done and all the money is collected.

Before accepting the job
Check the property on Jake's List
PaymentCommunicationDisputesExperiences
🔧
$650
Service Call
Technician time at risk
TravelLabor
🛠️
$42,000
Remodel
Weeks of work at risk
LaborMaterialsWeeks
Built for contractors and service businesses
HVACPlumbingRoofingElectricalRemodelingLandscapingPaintingCleaningPest ControlRestorationHandymanGeneral ContractorsHome Services
The reality of service work
Whether it's a $300 service call or a $30,000 project, you're extending trust before you get paid.

Jake's List helps contractors and service businesses make that decision with more information — before more time and money are committed.

Everything in One Workflow

One membership.Your customer-check workflow.

Jake's List brings property intelligence, customer experiences, RiskScore intelligence and AI-powered summaries together so your team can make a more informed decision before taking the job.

The Jake's List Habit

A lead comes in.Jake's List comes next.

Make checking the customer part of your normal workflow — before the estimate, dispatch, materials and work.
Step 01📞
New Lead
Call, web form, referral or service request.
Step 02
Search Property
Start with the address where the work will happen.
Step 03
Check Intelligence
Review the RiskScore, AI summary, experiences and available signals.
Step 04
Make the Call
Decide how you want to move forward with more context.
Built for everyday use
Check every lead — not just the ones that already feel risky.
Unlimited Searches
Inside Jake's List

The tools to make customer checks part of the job.

Property-First Search

Start with the job address and identify the property and available customer information.

Unlimited Searches

Build the check into your normal lead workflow without rationing searches.

24

RiskScore Intelligence

Turn real experience signals into easy-to-understand risk context at a glance.

AI

Jake's List AI

Summarizes available intelligence and written experiences to help you understand the picture faster.

Real Job Experiences

Learn from experiences shared by contractors and service businesses after real jobs.

🔔

Tracking & Alerts

Keep important customers on your radar and surface relevant changes when available.

📱
💻
🚚
Phone. Tablet. Computer.
In the truck, in the field or back at the office.
One workflow wherever work happens

Built to be used on every lead.

Not saved for emergencies. Not just for the job that already feels wrong. Make Jake's List part of how your business evaluates new work.

$The Cost of a Bad Job

One bad job can costmore than the invoice.

Unpaid work is only part of the hit. Materials, payroll, schedule disruption and time your crew could have spent somewhere else can all add to the exposure.

Unpaid invoicesMaterialsPayrollLost timeSchedule disruption
$
Interactive Calculator
Build your bad-job scenario
Try it yourself

What could one problem job expose?

Move the sliders to model a job. The illustration updates instantly.

Job Value
Total value of the project or service work.
$18,000
$500$100,000
Materials / Equipment
Materials or equipment committed to the job.
$6,500
$0$50,000
Crew / Labor
Payroll and labor already invested.
$4,200
$0$30,000
Days Tied Up
Schedule time consumed by the job or dispute.
5 days
0 days30 days
Amount Unpaid
Invoice amount that could still be outstanding.
$9,000
$0$100,000
This calculator is an illustrative planning tool, not a prediction of actual loss. Schedule exposure uses a simple example value of $350 per day.
Illustrative Exposure
With the scenario you selected:
Potential exposure
$21,450
119% of job valueIllustrative scenario
Unpaid invoice
$9,000
Materials / equipment
$6,500
Crew / labor
$4,200
Schedule disruption
$1,750
It's not only the invoice

A problem job can tie up cash, labor, materials and schedule capacity at the same time — while your team could have been working somewhere else.

Before the exposure
Check Jake's List while you still have the choice.
Check a Customer
Before the estimate. Before the crew. Before the materials.

The cheapest bad job is the one you never take.

Jake's List can't make the decision for you. It can give your business more information while you still have the opportunity to make it.

Make it the first step
Got a lead? Check Jake's List first.
Check a Customer
?Common Questions

Questions before youcheck your first lead?

Here's how Jake's List works for contractors, service businesses and the teams making customer decisions every day.

01What is Jake's List?
+
Jake's List is customer intelligence built for contractors and service businesses. It combines available property information, real job experiences and risk intelligence to help businesses make more informed decisions before taking on work.
02How do I search for a customer?
+
Start with the property where the work will happen. Jake's List uses the job address to identify the property and available customer information, then assembles the intelligence available for that match.
03What is the Jake's List RiskScore?
+
RiskScore intelligence turns available experience signals — including payment, communication, disputes, scope changes and other job outcomes — into an easy-to-understand risk indicator. Lower risk is shown toward green; higher risk moves toward red.
04What does Jake's List AI do?
+
Jake's List AI helps summarize the available intelligence, including structured signals and written job experiences, so your team can understand the important context faster. The final business decision is always yours.
05Are the reviews from real jobs?
+
Jake's List is designed around experiences shared by contractors and service businesses after customer jobs. Reviews can capture what happened with payment, communication, professionalism, scope changes, disputes and whether the business would work with that customer again.
06Can I leave a review after a job?
+
Yes. That's a core part of Jake's List. After the work is complete, you can share your experience so another contractor or service business has more context the next time that customer needs work. Leaving a review is free.
07Is Jake's List a credit report?
+
No. Jake's List is not a credit bureau and the Jake's List RiskScore is not a consumer credit score. Jake's List provides business-facing customer intelligence based on the information and experiences available within the platform.
08Can I use Jake's List in the field?
+
Yes. Jake's List is designed to fit the way service businesses actually work — from your phone in the truck or field, from a tablet during an estimate, or from a computer back at the office.
Still have questions?
Visit the full FAQ for more about Jake's List, reviews and customer intelligence.
View All FAQs
Jake's List
Customer intelligence for the real world

Got a lead?Check Jake's List first.

Before you schedule the estimate, dispatch the truck, commit the crew or order the materials, take a few seconds to get a better picture of who you may be working for.

New lead
Estimate request
Service call
New project
Before dispatch
Start with the property
Search the job address
Check a Customer
Start with the property
Search the address where the work is happening.
See the intelligence
Property, experiences, signals and context in one place.
Make the call
Use better context before committing your business.

Built for contractors and service businesses — in the office, in the truck and in the field.

Customer intelligenceReal job experiencesRiskScore intelligenceJake's List AI